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Ordering Information
This page contains information to help you place a trade order and it addresses commonly asked questions. If you're interested in more information about our distributors, click here, or our sales reps, click here. If you need further information, please contact us by phone, email, or fax.


We're ready to help you!
(866) 703-7322
(612) 338-2068
FAX 1-866-419-5199 Local: (612) 337-5050
email: tradesales@freespirit.com
We're here Monday through Friday, 8:00 a.m. to 6:00 p.m. CST. At all other times, our voice mail answers. Our FAX works 24 hours a day, 7 days a week.

Shipping/Handling
Every order is shipped via UPS or U.S. Mail unless otherwise specified. All shipments are made FOB Minneapolis, MN.

Discounts
Please contact us for discount information at tradesales@freespirit.com.

Shorts/Overs/Wrong Titles/Nonreceipt/Damaged
Oops! If we've made a mistake processing your order, or if you haven't received your order, or if your order is received damaged, claims must be made within 30 days.

Returns
Materials returned in resalable condition—meaning they look like new—will be credited to your account at the earned discount. Customers with credit balances may apply credit to future purchases. Reference quantities and titles to be returned, invoice numbers, account number, and your reason for returning on your return invoice. Stickered books or books packed in Styrofoam peanuts are not acceptable and will not receive credit. Posters are sold nonreturnable.

Libraries
Order directly from major distributors (Ingram Book Company, The Booksource, Follett Library Resources, Baker & Taylor, Bookazine Co., Brodart) or directly from Free Spirit Publishing. Please contact tradesales@freespirit.com with questions.

Catalogers/Distributors
Please contact a Trade Sales Rep or Free Spirit directly for cataloger and distributor discounts. International Accounts: Please contact tradesales@freespirit.com.

Publicity
Members of the media may obtain review copies or schedule interviews with Free Spirit authors by contacting Amy Dillahunt, Publicity Director, at 1.612.338.2068 or dillahunt@freespirit.com, or by visiting www.freespirit.com.

Terms
With approved credit, payment terms are Net 30 Days. Titles, prices, and shipping charges are subject to change without notice.

ISBN
Our ISBN prefixes are 0-915793, 978-0-915793, 1-57542, and 978-1-57542. Free Spirit Publishing participates in the Library of Congress Cataloging-in-Publication Data Program.