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Ordering Information

This page contains information to help you place a trade order and it addresses commonly asked questions. See specific pages for information about our wholesalers or sales reps.  If you need further information, please contact us by phone, email, or fax.

 

Flip through the 2014-2015 Trade Catalog to peruse Free Spirit's new and forthcoming releases, as well as our full backlist of resources for teachers, kids, and parents.

 
We're ready to help you!
1.800.735.7323
1.612.338.2068
FAX 1.866.419.5199
email: tradesales@freespirit.com
email: internationalorders@freespirit.com
We're here Monday through Friday, 8 a.m. to 5 p.m. CST. At all other times, our voice mail answers. Our FAX works 24 hours a day, 7 days a week.

Shipping/Handling
Orders are shipped via UPS or U.S.P.S. unless customers specify otherwise. All shipments are made FOB Minneapolis, MN.

Discounts
Please contact us for discount information at tradesales@freespirit.com.

Terms
With approved credit, payment terms are Net 30 Days. Titles, prices, and shipping charges are subject to change without notice.

Returns
Authorization required. Call 1.866.703.7322 or email tradesales@freespirit.com.

Materials returned in resalable condition will be credited to your account at the earned discount. Please reference quantities and titles to be returned, invoice numbers, account number, and your reason for returning on your return invoice. Stickered books or books packed in Styrofoam peanuts are not acceptable and will not receive credit. Posters and the In a Jar® line are sold nonreturnable.

Shorts/Overs/Wrong Titles/Nonreceipt/Damaged
Oops! If we've made a mistake processing your order, or if you haven't received your order, or if your order is received damaged, claims must be made within 30 days.

Libraries
Order directly from Free Spirit Publishing or library wholesalers. Please contact us at tradesales@freespirit.com with questions.

ISBN
Our ISBN prefixes are 0-915793, 978-0-915793, 1-57542, and 978-1-57542. Free Spirit Publishing participates in the Library of Congress Cataloging-in-Publication Data Program.