Free Spirit Publishing 1.800.735.7323

Ordering Information

Purchase OrdersCustomer ServiceShippingState Sales Tax • Volume Discounts • Our GuaranteeProblemsReturnsAPO AddressesInternational OrdersCanadian OrdersDuplicates and ErrorsPayment • Certified Woman-Owned Business

There are a variety of ways to place your order with us:


Use our website. You can add items to your shopping cart simply by clicking on the “Add to Cart” button next to the title. After placing an online order, you will receive an email confirming the order you have placed.


Labor Day through Memorial Day our office is open Monday through Friday, 8 a.m. to 4 p.m. Central. During the summer we’re here Monday through Thursday, 8 a.m. to 4 p.m. Central and Friday 8 a.m. to 1 p.m. Central. At all other times, our voicemail answers.

Toll-free: 1.800.735.7323
Local: 612.338.2068


Toll-free: 1.866.419.5199
Local: 612.337.5050


If you’d prefer to order by mail or fax and you don’t want to receive our paper catalog, please use our downloadable order form. Once you’ve printed a copy, fill out the form and mail or fax it to us along with payment information.

Free Spirit Publishing
6325 Sandburg Road, Suite 100
Minneapolis, MN 55427-3674

Purchase Orders

We accept purchase orders from schools and organizations via email ( mail or fax. For faster processing:
  • Mail OR fax (please do not do both) your official signed, numbered, and dated purchase order, along with the completed order form.
  • Be sure to identify an accounts payable contact name and phone number. We cannot process your order without this information.

Customer Service

8 a.m.–4 p.m. CST, Monday–Friday.
1.800.735.7323 or send us an email at

Our friendly, knowledgeable customer service staff is here to help. Call with questions—about your order, an invoice, our authors, our books, or anything in our catalog (current or past). If something’s wrong, let us make it right. We know our products and services inside and out, and we want to assist you.


Shipping & handling to each delivery address (Continental United States only):

Merchandise Total:   Add:
Up to $99.99 $6.95
$100.00 or more 10%

Please allow 1–2 business days to process your order. Need your order next day? Please call customer service for options depending on your location.

State Sales Tax

State sales tax is collected in the following states:

Volume Discounts

Our catalog offers special pricing throughout, but you can save even more if you are purchasing multiple quantities of a title or purchasing a large number of titles. Contact or call 1.800.735.7323 and ask to speak with someone in Education Sales.

Our Guarantee 

If anything you receive from us doesn’t meet with your full approval, we will make it up to you with an exchange, a credit, or a refund.


Report nonreceipt of orders, shorts, billing errors, or damages to us at once. Call customer service toll-free at 1.800.735.7323. Save damaged cartons until any claim is settled.


Call for a return authorization. Refunds are less original shipping and handling charges.

APO Addresses 

Check your local exchange store before ordering from us directly. Many of our titles are available there. If you choose to order from us, refer to the Shipping & Handling chart.

International Orders

For customers ordering outside the United States, orders cannot be placed through our website. Please visit or contact us for a list of international distributors. Orders through Free Spirit may be placed by phone or email and shipped for exact freight charges from Minneapolis, MN. Customs charges will apply.

Canadian Orders

School orders: Raincoast Book Distribution, 2440 Viking Way, Richmond, BC, V6V 1N2
Toll-free: 1.800.663.5714

Personal orders: Local book retailers or online at and

Duplicates and Errors

If you are receiving duplicate catalogs, or if your address or name needs correcting, call customer service toll-free at 1.800.735.7323 or send us an email at Or mail all of the address labels and indicate your changes. We will correct our mailing list immediately.


Orders must be prepaid by check, money order, or credit card. We accept Discover, Visa, MasterCard, and American Express. We accept purchase orders from schools and organizations. All international orders must be prepaid in U.S. funds or by credit card.

Questions? Please call our friendly, knowledgeable customer service department at 1.800.735.7323.

Free Spirit’s site is encrypted and secure. Our server uses SSL (Secure Sockets Layers) to encrypt all of the personal information you enter at this site—including your name, address, and credit card number. You can safely order online any time, any day of the week.

Certified Woman-Owned Business

Free Spirit Publishing is a WBENC-certified Women’s Business Enterprise. WBENC certification affirms that Free Spirit is woman owned, operated, and controlled. Judy Galbraith has been the sole owner of Free Spirit since she started the company in 1983. This certification enables us to help our business partners foster diversity and continue to develop their diversity programs. To receive a copy of our certification, give us a call or send an email request tot


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