Free Spirit Publishing 1.800.735.7323

Ordering Info

This page contains information to help you place a trade order and it addresses commonly asked questions. See specific pages for information about our wholesalers or sales reps. If you need further information, please contact us by phone, email, or fax.

Flip through the 2016 Spring Supplement or 2016–2017 Complete Catalog to peruse Free Spirit’s new and forthcoming releases, as well as our full backlist of resources for teachers, kids, and parents.

We’re ready to help you!

1.800.735.7323
1.612.338.2068
FAX 1.866.419.5199
email: tradesales@freespirit.com
email: internationalorders@freespirit.com
We’re here Monday through Friday, 8 a.m. to 5 p.m. CST. At all other times, our voicemail answers. Our FAX works 24 hours a day, 7 days a week.

Shipping/Handling

Orders are shipped via UPS or U.S.P.S. unless customers specify otherwise. All shipments are made FOB Minneapolis, MN.

Discounts

Please contact us for discount information at tradesales@freespirit.com.

Terms

With approved credit, payment terms are Net 30 Days. Titles, prices, and shipping charges are subject to change without notice.

Returns

Authorization required. Call 1.800.735.7323 or email tradesales@freespirit.com.

Materials returned in resalable condition will be credited to your account at the earned discount. Please reference quantities and titles to be returned, invoice numbers, account number, and the reason for your return on your return invoice. Stickered books or books packed in Styrofoam peanuts are not acceptable and will not receive credit. Posters and the In a Jar® line are sold nonreturnable.

Shorts/Overs/Wrong Titles/Nonreceipt/Damaged

Oops! If we’ve made a mistake processing your order, or if you haven’t received your order, or if your order is received damaged, claims must be made within 30 days.

Libraries

Order directly from Free Spirit Publishing or library wholesalers. Please contact us at tradesales@freespirit.com with questions.

ISBN

Our ISBN prefixes are 0-915793, 978-0-915793, 1-57542, 978-1-57542, and 978-1-63198. Free Spirit Publishing participates in the Library of Congress Cataloging-in-Publication Data Program.

Certified Woman-Owned Business

Free Spirit Publishing is a WBENC-certified Women’s Business Enterprise. WBENC certification affirms that Free Spirit is woman owned, operated, and controlled. Judy Galbraith has been the sole owner of Free Spirit since she started the company in 1983. This certification enables us to help our business partners foster diversity and continue to develop their diversity programs. To receive a copy of our certification, give us a call or send an email request to help4kids@freespirit.com.


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