This page contains information to help you place a trade order and it addresses commonly asked questions. See specific pages for information about our wholesalers or sales reps. If you need further information, please contact us by phone, email, or fax.
We’re here Monday through Friday, 8 a.m. to 5 p.m. CST. At all other times, our voicemail answers. Our FAX works 24 hours a day, 7 days a week.
Orders are shipped via UPS or U.S.P.S. unless customers specify otherwise. All shipments are made FOB Minneapolis, MN.
Please contact us for discount information at email@example.com.
With approved credit, payment terms are Net 30 Days. Titles, prices, and shipping charges are subject to change without notice.
Authorization required. Call 1.800.735.7323 or email firstname.lastname@example.org.
Materials returned in resalable condition will be credited to your account at the earned discount. Please reference quantities and titles to be returned, invoice numbers, account number, and the reason for your return on your return invoice. Stickered books or books packed in Styrofoam peanuts are not acceptable and will not receive credit. Posters and the In a Jar® line are sold nonreturnable.
Oops! If we’ve made a mistake processing your order, or if you haven’t received your order, or if your order is received damaged, claims must be made within 30 days.
Order directly from Free Spirit Publishing or library wholesalers. Please contact us at email@example.com with questions.
Our ISBN prefixes are 0-915793, 978-0-915793, 1-57542, 978-1-57542, and 978-1-63198. Free Spirit Publishing participates in the Library of Congress Cataloging-in-Publication Data Program.
Free Spirit Publishing is a WBENC-certified Women’s Business Enterprise. WBENC certification affirms that Free Spirit is woman owned, operated, and controlled. Judy Galbraith has been the sole owner of Free Spirit since she started the company in 1983. This certification enables us to help our business partners foster diversity and continue to develop their diversity programs. To receive a copy of our certification, give us a call or send an email request to firstname.lastname@example.org.